EMR Selection doesn't have to be Hard

Providing EMR is our Expertise

So, you signed this great vendor: eager to please, experienced in all the right areas and sporting a great client list. Things were going well for the first few quarters, but lately your projects seem to be taking a backseat to the vendor's other affairs. The people you first started working with have been put on other accounts or have left. You've caught yourself making excuses for your vendor's lack of productivity and feel grateful when they manage to perform basic services. It's time to admit you have a problem and recognize you are in a hostage situation.

Here are five easy steps for preparing to audit your current situation and set up your strategy for change:
  • Step 1: Establish your desired state
    Take a few minutes to remember who you were before your vendor moved in. What were your goals and what are you doing now to reach those goals? Are you surrounding yourself with people who support those goals? Following your corporate strategy and outlining department objectives in line with that strategy will elevate morale, provide your team with a valuable prioritization tool and save you months of lost time.
  • Step 2: Assess your current state
    Do your peers and your team know something you don't? If you find yourself reacting defensively to well-intentioned suggestions, it's time to sit up and listen. A simple "best practices" analysis, coupled with interviews with managers and end users, will yield valuable insights into how your company and practices are being perceived.
  • Step 3: Establish costs to meet your desired state
    Measuring the distance between your present and desired states will prove what you've suspected all along: While it will take some effort, the costs associated with improving your situation pale in comparison to the price you pay for turning a blind eye to being taken advantage of.
  • Step 4: Secure peer buy-in
    Congratulations! You've made the right decision and now it's time to share the good news. The net costs of changing vendors or redefining expectations with your incumbents is typically more manageable than you think. Armed with knowledge and newfound confidence, convincing stakeholders to participate in strengthening your company's profile will be straightforward.
  • Step 5: Research the market and create a vetted list of choice vendors
    Talk to current and former colleagues, reach out to professionals you've met at conferences, find out what vendors your competition is using—whatever it takes to create a target list of vendors. With your cost analysis data and strategic plan in place, you are now in a position to conduct informed vendor interviews. Check references thoroughly by requesting client contact information and following up with the prospective vendor's current and past clients.
    It's natural to feel a little overwhelmed. You've made significant investments in the current partnership, your credibility is on the line and you need value delivered. Whether you decide to make a clean break or redefine the relationship with your incumbent vendor, it is possible to prepare yourself for success and make a change.

    Don't be held hostage!

    Article reprinted from: http://www.cio.com/article/196250/5_Easy_Steps_for_Preparing_to_Change_Software_Vendors



    The good news is that Elara Healthcare is aware of these fears. We know it’s hard to change and it takes time. That’s why we make it easy to get you up and running quickly. 1. Our easy questionnaire makes it simple for US to configure your system for you. Why spend time on it? Let us setup your system in only a few days. 2. Training is easy. You can be trained online in just two (2) HOURS and there is NO classroom. Yes, we mean it. 3. Lastly, we don’t charge you until you are trained and using the system. Yes, we mean that too. Let us give you a web demo and you can start the move away from your hostage situation.
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